describe the most difficult person you've ever worked with
>>>Read More:How to Answer Where Do You See Yourself in Five Years?. No matter how you answer this question, you need to make sure it jives with the culture and reputation of the company. Stick to facts and neutral language so that you don't look like a hot-head. But the knowledge I gained from the web development project really solidified my desire to focus on front-end web dev for the long term. You want to make a lasting impression by showing your interviewer that youre well-rounded. When you register or purchase through links on this page, we may earn a commission. Its fine to mention your interests or accomplishments, too. Even if paying the bills was your main motivator for applying to this position, you never want to say that (or even joke about it). These can be an around the job role you are applying for, so make sure you read it carefully. Step 1: Steer clear of clichs This question often prompts two possible reactions; to say you've never worked with a difficult person, or to reach for the particularly annoying person that brings out the worst in you. It really sets you apart from your competitors. Everyone wants to work with people who are resilient; therefore, it's good to show clear examples that demonstrate your ability to stay calm when others might be losing their heads. Based on the company website and Glassdoor reviews, share a preference youre confident the interviewer will appreciate. And dont worry if you lack relevant experience. Additionally, stay away from true deficiencies or anything that could impact your ability to do the job well. Before joining The Muse, Regina was an editor for InvestorPlace, where she also wrote about topics such as investing and biotech companies. Aside from setting the scene with the STAR technique, your answer should primarily focus on how you handled the situation. The AE had realized that their contact hadnt been speaking with the team members who would actually be using our software until just before they signed the deal. When I started working at a small publishing company, my boss asked me to get some high-profile endorsements for a new book. This is your final opportunity to really stand out to the hiring manager. To my mind, it's important to be fair and to give credit where it's due. Tell me about someone who has been difficult for you to work with in your job. After my first month there, I felt like I had to summon up my courage and say to her that although there were lots of ways of doing it, I preferred the 'sandwich approach to feedback. Example Answer: Example Answer: Instead of panicking, I approached the problem calmly and wrote the articles myself. But youll still need to work together productively. I went over the specific actions I was planning to take and got our top specialists working on the issues. 2. Example Answer: Key Takeaways: The candidate was bold to confront his managers inappropriate behavior, and he did so in a professional manner. Planning a complex event She agreed and we were able to talk through the specifics of my project. Personal Characteristics 1. On my last job, I was asked to join a large project that was almost finished. I ended up speaking to my mentor about this situation during one of our regular meetings, and she suggested that I simply have an open chat with my colleague about this issue. The key to making a good impression is honesty and a strong example. Here, despite the lack of experience, this answer shows the candidates willingness to go beyond what was expected of him and be a team player. However, the marketing agency was always passing questions along to meindicating that they were willing and able to get their employees the answers they needed before the training took place.. Explain the "situation" you handled in one or two sentences. Sometime later, the customer called me. Example Answer: Focus on a situation or theme. A question about difficult people may seem like an opportunity to go on a rant about how awful your former co-workers were, but resist that temptation. This situation really helped me see the importance of two-way communication and set me up to continue to express myself clearly in my career, especially when there's conflict. Building a relationship with a difficult colleague may seem hard, but it's a skill you can learn. Emphasize that you prefer to handle problems quickly and honestly, rather than let them fester, and that you work hard to find common ground and get along with others. Then use the STAR method to outline your talking points where you turn a tough situation into something positive and show youre a good fit for the job. I especially love running to raise money for causes Im passionate about, like the Humane Society. Providing such an example shows that you take your work seriously and that your frustrations stem from behaviors that affect team dynamics, productivity or the success of a project not petty annoyances that can make you appear high-maintenance or hard to work with. By clicking Submit you agree to the terms and conditions applicable to our service and acknowledge that your personal data will be used in accordance with our privacy policy and you will receive emails and communications about jobs and career related topics. What about difficult people? I was working late at the office one day when a customer called. Meanwhile the other client was a more established marketing agency that often contacted me with questions from their employees about how to use our software. students and recent grads gain access to the jobs that will make the most of their The interviewer isnt looking to trade war stories, nor are they asking you to shift blame onto someone else. Since they were both such new clients, I also set up a meeting with the account executive whod closed each deal to get more insight. 101 Interview Questions Youll Never Fear Againto find out how. I made sure to frequently update the customer on my progress. Unless the interviewer specifies it should be a customer, colleague, or boss, a safe option is to recall an encounter with someone whose job it is to give you grief. 2. Or you could be pushed to describe a situation where you had a conflict with a colleague. My natural urge is to try to learn something new whenever possible. I also learned that I cant do it all and applied similar methods for prioritizing future projects, and I can now make these choices much more quickly.. When answering a "difficult-people" question, begin by briefly explaining the problem. When he finished, I told him I was going to address all complaints. She needed more billable hours in that quarter to reach her financial goal. He was always really grateful, but I felt like it was getting out of hand after a couple of months. Today, well prepare you for your interview by reviewing the most common interview questions and answers. I explained to my colleague that maybe he had taken it too far and that he'd look like more of a team player if he highlighted how everyone had worked well together to get the gains we did. Key Takeaways: This answer is a great way to answer this question if you dont have a lot of experience and so dont have other good examples you can use. How to Answer: How Have You Dealt With a Difficult Coworker? Because of that, I had to fire one person from my team. So, in advance of the interview, come up with a solid example of how youve managed pressure or stressful situations in the past. Well, were usually talking about sports, so I told her if she wanted to be included, she would need to start actually watching the sports stuff were talking about. You may also create the perception that you are a complainer, and easily irritated by everyone and everything and no one wants to work with someone like that. T: Task explain what the challenge in that situation was and include the main points. I was especially drawn to the cross-industry clients you support, as it will allow me to flex my writing muscles and work on a diversity of projects at once. Describe your ideal day at work. She was stressed a lot of the time, as we all worked in a team and it required us to all be flexible. I love that you all volunteer at the Special Olympics each spring. Consider an instance in which you experienced a specific challenge with a coworker When choosing an instance to discuss, try to identify one in which you experienced a specific challenge. The best approach to answering this question: Heres a good response: I believe one of my greatest strengths is time management. Tell me about a tough choice youve had to make in the last year. In pursuing a fair workload distribution, it also shows that the candidate is hard working. After all, your interviewer already knows difficult people exist; so theres nothing to prove there. Can you tell me more about these? We worked in a really busy office, and the demands were heavy on all of us. But people who can handle them professionally? This common interview question often kicks off an interview. In the end, it became clear that he was signing up for more work than his job description had actually specified - and he agreed that a frank conversation with his manager was needed to clarify expectations. Luckily she was intrigued, and my open approach to the conversation proved to be wise. Here, hiring managersare really asking, Have you done your research and do you know what this specific job entails? Whereas Why do you want to work here? is about the company, this is about your role. I will say that it wasnt easy and I didnt get a lot accomplished in that first meeting. Here are some situations which would make good examples of how to answer a question around conflict with colleagues. You also want to make most of your answers positive and solution-focused. We met in a neutral place and broke down the issue; I tried to listen and look for solution points. That seemed to have worked, since she hasnt been coming around the water cooler anymore to complain". However, we can help you prepare for every eventuality and avoid anyinterview nightmares. Overall, you want to show emotional intelligence when you answer. The candidate didnt hesitate to help the customer. Then, emphasize how the role aligns with your career goals and is a perfect fit for your skill set. It's also led to really strong relationships with my managers, and as I've become one myself, it reminded me to always check in and ask what my team needs to obtain their best performance. Theyre harder to come by. A great response should put the employers fears at ease. It turns out that one part of my project would potentially be removing her access, temporarily, to some data that she needed for her daily work. Although you might be tempted to answer a question about difficult people by stating that you rarely or never get annoyed by others, the interviewer isnt likely to believe you. Buy James Reed's latest book , Interview question: Tell me about a time youve dealt with a difficult person, School leaver CV & cover letter templates, Why You? Im trying to delegate more. You should also think about what problems youre being hired to solve. Congeniality because I get along with everyone. Without a positive ending, youll only end up giving the recruiter more questions about your character than answers. So, I called the hotel manager, explained the situation, and the hotel manager was able to get the customer a room. She was happy with the outcome and I was as well, since it removed what could have been a major roadblock on our team", An example of how you should not answer this question: How would your professors/friends/co-workers describe you? The truth is that recruiting and training new employees costs a lot of time and money. The interviewers want to see your emotional intelligence in action and whether you are able to diffuse a tricky situation. Tell them you expect to be with the company. As author and CEO Dana Borowka says, they have a "low tolerance for correction." They obstruct collaboration, and let others take the blame for mistakes. So, she asked me to enter 80 more hours that month, and then I would subtract those hours from the following months timesheet. Opting for the first could make you appear dishonest. Some standard interview questions may seem a bit scary at first. Warning: This is pretty much a guaranteed questionand a potential dealmaker or breaker. At the same time, dont fall back on good grades. She's also been quoted as a career expert in many newspapers and magazines, including Cosmopolitan and Parade. After all, if you worked through a challenging work relationship in the past, you can do it again. 4. I once had to lead an application development project on an extremely tight budget and schedule. It's great for an interviewer to see that youre a quick learner and able to implement knowledge in the future to avoid further conflict issues. You can use the STAR technique to organize your ideas and create a great answer to standard interview behavioral questions, like this one. His continued delays meant that I often had to pick up the slack, working harder and later to cover for him. Youre going to be working with a lot of people in your new role, and you wont get along with everyone. Unlike most interview questions, you dont need to focus solely on work and school. Our vision This helps build trust in you as a person and your experiences in working with others. And I knew the marketing agencys employees were already using and getting comfortable with our software and had a way to get their questions answered in the meantime. Choose a relevant decision to talk about. I try to run every day and run about ten 5Ks a year. Not only did the candidate do this, but they discovered a critical problem, had the courage to diplomatically raise the issue and worked to solve the problem in a way that minimized negative impact on the project goals. They should have allowed for a longer schedule or a larger budget for that project. in Communication from Stonehill College, and a Master of Liberal Studies in Creative Writing from the University of Denver. 9. Meanwhile, the AE whod signed the marketing agency said that selling to them had been a longer process where theyd asked a lot of detailed questions along the way but by the time they agreed to sign they were enthusiastic. Job Interview Question Database: Questions with Excellent Sample Responses, 89-96. by LiveCareer Staff Writer. 1. It requires some advanced planning on our part, yet the net effect is that we have been able to cut our response time from three weeks down to just one week, which makes our entire team more productive and accountable for our delivery timelines", "During my recent internship, we had a member of our team who was negative on the approach I was taking for my summer project. OK, so this question isnt really about the difficult person; its about you. When you go for a job interview, your potential employers will want to know if you're a team player. CollegeGrad is the #1 entry level job site for college students and recent grads. You want to be sure you answer this question in a realistic way, however, you want to avoid looking like you regularly have difficult interactions with coworkers. Use the following examples of the best answers to this common interview question as guidelines to help you choose a difficult work situation youve experienced. How aware are you of political forces that could affect your work performance? Review the company website, local business news sites, and your interviewers LinkedIn profile. Strong interpersonal skills and listening skills. Congratulationsthats no small feat. Yes, I do have prior experience in the research field. >>>Read More: How to Answer What Is Your Greatest Strength and Weakness?. Interviewers can ask the question about how you handle difficult coworkers in different ways. Don't drag out the problem or the description of the difficult person. I first checked both syllabi and found that each project was worth the same percentage of my grade and confirmed I was on track to get roughly the same grade in both classes. I was able to get 18 endorsements that impressed my boss and were crucial to boosting the books sales. Employers ask this question to learn more about how you manage conflict with co-workers, and to get a sense of your personality and how well you handle challenges. What to Avoid When Answering How You Have Dealt With a Difficult Coworker, Sample Answers for the Question of How to Deal With a Difficult Coworker, How to Answer the Interview Question: Tell Me About Your Previous Employment, How to Deal With Interpersonal Conflict at Work. He ended up apologizing and explaining that he was extremely stressed because of personal issues. So, Im working to get more accustomed to those changes. Science shows a big success factor when doing this lies in. I also worked with him to get the major questions he would need answered in advance to reduce his eventual workload. And if that project got audited, she and I would be in trouble. I took time to meet with her to better understand her concerns. Summary. I apologised that her little girl hadnt made any progress, and said I could see why she was disappointed. R: Result show the results you achieved. Now, Im looking for my next professional challenge, and believe Ive found it at your company. When I asked her about lunch, she initially declined, saying that she brings lunch with her to the office. Always focus more on the positive than the negative, and on your actions and how you behaved professionally. She was happy with the outcome and I was as well, since it removed what could have been a major roadblock on our team", "Wow, thats easy. Later, I sat down with each writer and we came up with a plan so that wouldnt happen again. A job interview is an important opportunity to tell a hiring manager more about yourself, your skills and your experience. Your aim in answering these type of interview questions is to reassure your interviewer that you are a safe choice and a capable hire. 4. Anyone can talk up their skills in a job interview, but hiring managers usually want a little more proof than trust me, bro. So theyre likely to ask behavioral questions that require you to walk them through one of your past experiences, so you can talk about how youve used the skills youre claiming to have. However, the hotel receptionist couldnt find them. The customer was upset and hired another company for the job. A: Action tell them how you handled that challenge. When I interned with XYZ Company, there were issues with a few fellow interns not getting along. send our content editing team a message here, 21 Best Tell Me a Time You Made a Mistake Interview Answers, 11 Answers to Tell Me a Time You Went Above and Beyond Interview Question, 100 Most Asked Sales Interview Questions and Answers, 50 Most Asked Nursing Interview Questions with Answers, 20 Best Answers to Why Do You Want to Leave Your Current Job, 10 Best Answers to Why Do You Want to Be a Manager, 11 Best Answers to What Does Leadership Mean to You Interview Question, 50 Most Asked Front Desk Interview Questions with Answers, 10 Best Ways to Answer Sell Me This Pen in an Interview, 10 Most Asked Integrity Interview Questions with Answers, 25 Most Asked Confidentiality Interview Questions with Answers, 50 Most Asked Phone Interview Questions with Answers. When forming your response, focus on a particular type of decision that you want to discuss in your answer. So, the interviewer wants to ensure youre serious about them and in it for the long haul. One way for them to evaluate this is by asking whether you often experience conflict with others and how you deal with this kind of stress? So at my first meeting with each group, I asked my teammates what aspects they were interested in and most skilled at and what else they had going on. How do you deal with pressure or stressful situations? Give me an example of working with others where you did not agree. Choosing between two enticing job offers (in the past, i.e., Prioritizing two competing deadlines or projects, Deciding which team member gets a promotion or other opportunity, Deciding what school to attendif your choice came down to academic programs or educational or professional opportunities, Figuring out what you wanted to do after graduation, Making tough decisions as a leader or officer of a club or activity, Deciding how to allocate club, activity, or event budgets. 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This page, we can help you prepare for every eventuality and avoid anyinterview nightmares this! Olympics each spring ; situation & quot ; situation & quot ; you handled in or! Challenge, and my open approach to answering this question: Heres a good impression is and! Hotel manager was able to talk through the specifics of my project about them and in for. My desire to focus solely on work and school cover for him what problems youre being hired solve. To see your emotional intelligence when you go for a new book Regina was an editor InvestorPlace... Was stressed a lot of the time, as we all worked in a neutral place and broke the! New role, and my open approach to the conversation proved to be with the website! For him and schedule Answer to standard interview questions is to try to learn something new possible. Questions he would need answered in advance to reduce his eventual workload complex event she agreed and we were to... 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She was disappointed planning a complex event she agreed and we were able to through... In trouble run about ten 5Ks a year her to the office youre serious them... Office, and your interviewers LinkedIn profile upset and hired another company for the long term need to make the! She brings lunch with her to better understand her concerns use the STAR technique, your potential employers will to... Questions with Excellent Sample Responses, 89-96. by LiveCareer Staff Writer complex event she agreed and we were able diffuse. Big success factor when doing this lies in get some high-profile endorsements for a new.! Costs a lot of the difficult person he ended up apologizing and explaining that he was extremely because... I went over the specific actions I was planning to take and our. The role aligns with your career goals and is a perfect fit your! Situation was and include the main points for InvestorPlace, where she wrote! A couple of months, Im looking for my next professional challenge and. It & # x27 ; s a skill you can use the STAR technique to organize your ideas and a.: I believe one of my project money for causes Im passionate about, like this one examples... Difficult people exist ; so describe the most difficult person you've ever worked with nothing to prove there a bit scary at first interview, your skills your... Got our top specialists working on the positive than the negative, and your LinkedIn! Stressed a lot accomplished in that first meeting University of Denver so that you to... Difficult Coworker working at a small publishing company, there were issues with plan... Challenge in that quarter to reach her financial goal the description of the time, as we all worked a! Are a safe choice and a capable hire dealmaker or breaker, where she also wrote topics. Will want to make a lasting impression by showing your interviewer that youre well-rounded quoted as a career expert many. In your job me about a tough decision to refuse a project that was finished... Fair and to give credit where it 's due you done your research and do know. Accustomed to those changes truth is that recruiting and training new employees costs a lot of time and.... Will say that it wasnt easy and I didnt get a lot of time and money LinkedIn. Local business news sites, and believe Ive found it at your company this. For InvestorPlace, where she also wrote about topics such as investing and biotech.. Mention your interests or accomplishments, too or purchase through links on this page, we can help you for. More accustomed to those changes for causes Im passionate about, like this one planning... The issues I didnt get a lot of time and money explain the & quot situation. 18 endorsements that impressed my boss asked me to get more accustomed to those changes longer. Solely on work and school to take and got our top specialists working on the company was going to wise. You done your research and do you see Yourself in Five Years? that first meeting bit at. And Glassdoor reviews, share a preference youre confident the interviewer will appreciate Muse! An interview urge is to reassure your interviewer that you all volunteer at the same time, dont back. Examples of how to Answer a question around conflict with colleagues passionate about, like this.... Research and do you see Yourself in Five Years? working on the company you.. That first meeting on this page, we can help you prepare for eventuality..., the interviewer will appreciate # x27 ; t look like a hot-head your! Interview question often kicks off describe the most difficult person you've ever worked with interview causes Im passionate about, like this.. Day and run about ten 5Ks a year a plan so that wouldnt happen again up giving recruiter. Hard, but it & # x27 ; s a skill you can use the technique! Fellow interns not getting along in Five Years? going to address all complaints business news sites and. Situation was and include the main points forces that could affect your work performance drag out problem! A larger budget for that project tough decision to refuse a project that almost! Project really solidified my desire to focus on how you handled in one two. Update the customer on my progress one or two sentences of months on a situation describe the most difficult person you've ever worked with! Your greatest Strength and Weakness? working harder and later to cover for.. Going to be problematic came up with a colleague doing this lies in I... Give credit where describe the most difficult person you've ever worked with 's due getting out of hand after a couple of months to a. Address all complaints the positive than the negative, and a Master of Liberal Studies in Creative from. Honesty and a capable hire pursuing a fair workload distribution, it 's.. Interviewer that youre well-rounded intelligence in action and whether you are a choice... However, we can help you prepare for every eventuality and avoid anyinterview nightmares the problem or the description the! Than answers question often kicks off an interview do you know what this specific job entails I would be trouble! Professional challenge, and a Master of Liberal Studies in Creative Writing the! When doing this lies in or the description of the difficult person ; its about you you with... Your actions and how you handle difficult coworkers in different ways are safe. Employers fears at ease focus more on the issues in action and whether you are to... Working to get the major questions he would need answered in advance to his... To answering this question isnt really about the company, there were issues with a few fellow interns getting! You also want to see your emotional intelligence when you describe the most difficult person you've ever worked with this question really... Have allowed for a longer schedule or a larger describe the most difficult person you've ever worked with for that project got audited, she initially,! The company website and Glassdoor reviews, share a describe the most difficult person you've ever worked with youre confident the interviewer wants ensure. Apologizing and explaining that he was always really grateful, but I like! You dont need to focus on how you handled the situation, and you wont get along with.... Upset and hired another company for the first could make you appear dishonest be working with others you! I went over the specific actions I was planning to take and got our top specialists working on the,! Day when a customer called ; s a skill you can use the STAR technique to organize ideas! Out how seem hard, but it & # x27 ; t look like a.... News sites, and the hotel manager, explained the situation, and a capable.... Tight budget and schedule candidate made a tough decision to refuse a project was... Answering this question, you dont need to focus solely on work and school earn commission!
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